Information we receive
When you contact or book BroadwayMoves, you may provide your name, phone number, email address, pickup location, destination, requested timing, and details about the item or delivery. The website may also receive basic technical information needed to operate securely, such as browser, device, and connection information.
How we use information
We use the information you provide to respond to requests, prepare quotes, plan and perform courier services, communicate delivery updates, maintain business records, protect the security of our operations, and comply with applicable legal obligations.
How information may be shared
We may share information with drivers, contractors, service providers, or professional advisers only when reasonably needed to quote, arrange, support, or complete a delivery. We may also disclose information when required by law or when necessary to protect our rights, customers, personnel, or property. We do not sell personal information through this website.
Payments and sensitive information
The booking form does not collect payment-card information. If you purchase a Shopify product, payment is processed through Shopify’s secure checkout. Please do not place Social Security numbers, banking details, passwords, or other unnecessary sensitive information in a delivery request.
Data retention and security
We retain business communications and delivery information only as reasonably needed for service, recordkeeping, dispute resolution, security, or legal purposes. We use reasonable safeguards, but no email or internet transmission can be guaranteed completely secure.
Your choices
You may contact us to ask about, correct, or request deletion of personal information you previously provided, subject to records we must retain for legitimate business or legal reasons.
Children
Our services and website are not directed to children under 13, and we do not knowingly request personal information from children.
Policy updates
We may update this policy when our services or website practices change. The updated date above will show when revisions were made.
Contact
Questions about this policy may be sent to broadwaymovesllc@gmail.com or discussed by calling 754-214-6579.